We at CinchLock take your privacy concerns very seriously.
What We Collect
When you purchase a product from CinchLock.com, we ask you to provide information to fulfill your order. The only personal information we store is information that you give us voluntarily. Some information, such as name and address information, is required in order for us to deliver your order. Signing up for e-mails also requires you to supply certain information, such as name and e-mail address, so we may execute your request.
What We Do With What We Collect
From time to time, CinchLock contacts customers by email, phone or mail to inform them of new products, services and special offers, or to follow up on previous interactions.
When you set up an account, you are given the opportunity to receive communications from us. You may choose to opt-out of these communications during the set up process or after set up at any time by logging in to My Account and visiting Edit My Communication Preferences or by calling Customer Service at 1-888-737-8306. (You may also opt out of CInchLock communication by simply using the Unsubscribe link located in the footer of our e-mails). Please note: changes can take up to one week to take effect.
Maintaining the confidentiality of your personal information - including credit card data - is very important to CinchLock. As a CinchLock customer, your personal information will never be rented or sold. For your security, we only store your credit card information until your order is processed. During the order processing period, it is stored on a secure computer in a format that makes it unusable except by us, for your order. Each time you place an order, you will have to enter your credit card information. We understand that this may be a little inconvenient for you, but most customers appreciate the added peace of mind this brings.
Cookies
Like most commercial websites, www.CinchLock.com uses cookies to improve the shopping experience. A cookie is a small text file that is transferred from our server to your computer's hard drive through your web browser that enables our system to recognize your browser. Cookies help us understand if you are a new or returning visitor. This information lets us know how we are doing at both attracting new visitors and maintaining relationships with our existing customers.
Secure Online Ordering
CinchLock is committed to ensuring that your shopping experience on www.CinchLock.com is safe and secure.
When you do place an order, your address and credit card information is transmitted using industry standard encryption technology called secure socket layers (SSL) which ensures that it is encrypted during transmission. The integrity of our safe shopping technology is verified by Comodo, one of the premier secure transaction accreditation authorities. You will see the Comodo insignia on our checkout pages to confirm that you are in 'secure mode.' Additional security assurances are given by the locked padlock icon or solid key icon at the top or bottom of your browser window, and the letters "https" (rather than "http") located in the URL address window at the top of your browser.
If you prefer, you may place your order by calling 1-408-515-5878 and a customer service representative will be happy to help you.
Privacy Policy Changes
Our business is evolving and with it our Privacy Policy may change. For customers who have agreed to accept CinchLock e-mails, it is our policy to e-mail notices of our privacy policy changes. We invite all visitors to check this policy on www.CinchLock.com from time to time. We will post all changes to this Privacy Policy on our website.
This Privacy Policy was last updated on: March 15th, 2020.
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